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PRIVACY POLICY

Privacy Policy


Last updated: October 15, 2024


At Cox and Smith Risk Management ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website, www.coxandsmith.com ("Website"), or interact with us through other means.


1. Information We Collect


We may gather the following types of information from you:

•    Personal Information: If you contact us through our Website, phone, or email, we may request personal details such as your name, phone number, email address, and mailing address.
•    Automatically Collected Information: When you browse our Website, certain data such as your IP address, browser type, operating system, and pages visited may be collected automatically.


2. How We Use Your Information


The information we collect is used for the following purposes:
•    Communication: We use your contact details to respond to your questions, provide our services, send important updates, and keep you informed about your work order(s).
•    Marketing and Promotional Materials: With your consent, we may send you newsletters, updates, or promotional materials via email, phone, or text. You may opt out of receiving these communications at any time by following the instructions provided in the message or by contacting us.
•    Legal Obligations: We may use your information to comply with applicable laws or legal requirements, including responding to subpoenas, court orders, or legal requests.


3. Consent for Text Messaging


You are not required to agree to receive text messages from Cox and Smith Risk Management. However, by providing your phone number and opting in, you agree to receive messages about your inquiry, our services, or related matters. Standard message and data rates may apply. You may stop receiving texts by replying "STOP" to any message, though doing so may limit our communication regarding your case or services.


4. Sharing and Disclosure of Information


We do not sell or lease your personal information to third parties. We also do not share your phone number or SMS consent with third parties for their marketing purposes. However, we may disclose your information under the following circumstances:
•    Service Providers: We may share your information with third-party service providers who assist us in providing services such as customer support, marketing, or technical assistance. These providers are required to protect your information and only use it for the services they perform.
•    Legal Compliance: If required by law, regulation, or legal process, we may share your information to protect our rights or the safety of others.


5. Data Security


We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.


6. Your Rights and Choices


•    Opt-Out: You have the right to opt out of marketing communications at any time by following the instructions in those communications or contacting us directly. We may still send you non-marketing communications related to your services.
•    Access and Update Information: You can access, correct, or update your personal information by contacting us using the details provided below.


7. Links to Third-Party Sites


Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review the privacy policies of any third-party sites you visit.


8. Children's Privacy


Our Website is not intended for use by children under the age of 13, and we do not knowingly collect information from them. If we become aware that we have inadvertently gathered personal information from a child under 13, we will take steps to delete it.


9. Changes to This Privacy Policy


We may modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please review this Privacy Policy periodically to stay informed of any updates.


10. Contact Us


If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

​

Cox and Smith Risk Management
info@coxandsmith.com 
1-800-350-7220
1005 Lafayette St., Lafayette, LA 70501

By using our Website or providing us with your information, you agree to the terms of this Privacy Policy.

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